• Full Time
  • Belfast

DESCRIPTION

CRM Implementation Consultant required for expanding consultancy practice. No overnight travel required in this role. Accounting knowledge preferred. Excellent salary and benefits. NI based clients.

 

CRM Implementation Consultant. No travel.

 

Distil has been retained to recruit an Implementation Consultant by a leading local software consultancy that provides comprehensive CRM and business solutions to a wide variety of clients across the UK and Ireland, including several well-known ‘household names’. The organisation specialises in the Microsoft product portfolio and is a Microsoft Gold Partner – offering the associated training and development opportunities that you would expect from this.

The business takes responsibility for the project design, product customisation, project management of the implementation and introduction of support capacity and aftercare. The Implementation Consultant will play a key role across all of these areas and act as the main point of contact for the client throughout the implementation process.

The successful applicant in this Implementation Consultant role will work closely with the clients and end-users of the systems and therefore strong CRM and business process knowledge are required.

 

The Role

The Implementation Consultant needs to have a core appreciation of how businesses use and benefit from their CRM platform and will have experience from previous implementation projects to give an understanding of where there could be obstacles or challenges. This is a diverse role incorporating elements of client management, project management and business analysis. Responsibilities will include the following:

  • Scoping business requirements through analysis and design
  • Implement solutions effectively and efficiently in line with defined project methodology
  • Liaise with other Professional Services staff and Microsoft Support staff in the diagnosis and resolution of support issues
  • Manage successful relationships with all clients

 

The Person

We are looking for a pro-active individual with strong communication and organisational skills. You will have broad exposure to CRM systems and ideally have been involved in at least one comprehensive implementation. You could be a CRM specialist from a consultancy or software background looking for a new opportunity with reduced travel and work from home options, or you could have experience of working on an internal CRM implementation and want to move your career in this direction. You should have experience with manufacturing, wholesale, distribution, and service industry verticals.

  • Third level degree in a relevant discipline
  • 2 years’ experience in a software or systems implementation role or have comprehensive experience working with CRM Systems
  • Knowledge of CRM systems and broad business processes
  • Excellent communication and organisational skills

 

Remuneration

Salary is relevant to experience and the company has a reputation for providing one of the best salary and benefits packages in the market including a target related bonus, full health cover, car allowance and pension.

For further information on this vacancy, or any other IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Paul Wright in the strictest confidence on 028 90 020777

 

To apply for this job email your details to pbingham@distilrecruitment.com.